Delivery & Returns
Please note during our peak season, delivery times may be delayed by an extra 2-3 working days.
We charge a flat rate of $30.00 for delivery within Australia. But if you register with us orders over $150 with standard delivery will be delivered for FREE.
To guarantee delivery, it is best to send your parcel to your office or somewhere where there will be someone to receive it between 9am - 5pm. If there is no one at the delivery address to receive your parcel, a card will be left and your order will be sent to the nearest post office where you will need to sign to pick it up.
We use Australia Post for all our deliveries. Once your order has been dispatched, we will send you a shipping confirmation email with your tracking number. Please note the number will not be traceable for at least 4 hours.
If your order has not arrived within the allotted time or if there is a problem with your order, please email us.
Once your order has left our warehouse you will receive an email with a tracking. Please go to http://auspost.com.au/track/ to follow the journey of your parcel.